How can we help?

Common questions

Where did Challenges and Cashback Deals go in the iOS app?

They're still here, but they've moved! We had to make some changes to meet iOS app requirements.

To find Challenges and Deals in the iOS app:

  1. Tap the new add more tab on the bottom navigation bar.
  2. Tap the View Deals or View Challenges button.

The page opens within the app. Browse available deals and games and access your in-progress offers.

Note: Cashback Deals have been renamed Deals.

How can I make money with KashKick?

With KashKick, there are many fun and easy ways to earn kash. You can start by completing your profile, which is the fastest and easiest way to earn kash, and ensure you see the deals and surveys that match your interests.

You can also earn kash by:

What is kash?

Kash is the KashKick equivalent of cash. It's a 1:1 match with the US dollar. You can Kash Out kash as cash to your PayPal account or Kash Rewards–gift cards, prepaid cards, or charitable organizations.

Who can earn with KashKick?

To earn with KashKick, you must:

  • Be at least 18 years old
  • Live in the United States
  • Provide a valid US address

We have some other requirements for withdrawing your kash. Learn more at Kash Out your earnings.

How can I transfer and use my kash?

You can quickly and easily transfer your kash to your PayPal account or Kash Rewards–gift cards, prepaid cards, and charitable organizations.

To transfer your kash, select the kash icon in the top navigation bar, which opens the My Kash page. Under My Kash Earnings, look at Available Balance to see how much of your kash earnings are ready for Kash Out.

Learn more at Kash Out your earnings.

Why is my progress not showing up on the game timeline?

If you don’t see your game or offer on the In Progress tab within 24 hours, something isn’t working. Stop playing and try these troubleshooting steps.

  1. Disable any VPN or Proxy on your device.
  2. Confirm that you haven’t previously downloaded the game. Only new players are eligible to earn rewards.
  3. Turn off ad or extension blockers.
  4. Uninstall the game, then reinstall it via the link in KashKick. Check if it appears on the In Progress tab within 24 hours.

If you’re still experiencing issues, contact Support.

How can I reach game goals on time?

Reaching game goals is tough, and some games are more challenging than others. We get it! Try these tips to earn more with games:

  • Focus on reaching goals and avoid fun but distracting side quests
  • Note how long it takes to regenerate lives in the game and play throughout the day
  • Boost your performance with in-app purchases
  • Check out our blog for tips on mastering top games
  • Search online for official game guides with tips on how to move quickly through the game you're playing

If you're frustrated with games, switch it up! Check out other ways to earn kash with KashKick, like giveaways, surveys, and offers.

Why is my kash pending?

It can take up to 31 days or more for some kash earnings to become available. This is because some advertisers require verification of terms. You can trust that we're working on getting you your kash ASAP.

Learn more about earning statuses at Check the status of your kash. If you still have questions, contact Support.

How do surveys work?

Great question! We've written an entire article on it. But here's the basics:

  • You must complete your profile before you can take a survey.
  • Answering surveys with information that varies from your profile may disqualify you from future surveys.
  • Some surveys start with qualifying questions to ensure you’re a good match.
  • Survey reward amounts are estimates.
  • Survey timers help ensure thoughtful responses. Rushing or leaving a survey incomplete forfeits your reward.

If you'd like answers to common questions about surveys, check out Earn with surveys.