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Enable tracking on your device

We use tracking to record your progress so we can pay you for reaching goals in games and deals. So, it’s super important that you enable or allow tracking on your mobile device before you download a game app or accept a deal. Tracking works differently on Android and iOS devices–read the instructions carefully.

Check out What and why we track for more information.

How to enable tracking on your device

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NOTE:If you’re enabling tracking after installing a game app, you may need to uninstall and reinstall it for tracking to work properly.

Android devices allow some tracking by default; however, to ensure you get paid for playing games and participating in deals, follow these steps to enable tracking on your device.

  1. Open Google Chrome on your device.
  2. Tap More in the top right corner of the navigation bar.

    Tap the More menu in Chrome.
  3. Tap Settings, then Privacy & Security.
  4. Confirm that Send a “Do Not Track” Request is set to Off. If not, tap to disable it.

    Ensure Send a "Do Not Track" request is Off.

That’s right. Turning the setting off sounds backward, but we promise it’s correct.

You may be asked to accept tracking and cookies for game apps or deals websites. If so, accept them because this also ensures tracking works properly.

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NOTE:iCloud Plus users, disable the iCloud Private Relay in your mobile device settings to ensure tracking works. See Check your iOS settings for help.

By default, Apple iOS devices do not allow tracking. You can either allow tracking for KashKick before you start engaging offers, or you can wait to be prompted by KashKick to allow tracking.

To allow tracking for KashKick via device settings:

  1. Go to Settings, then Privacy & Security > Tracking.
  2. Tap Allow Apps to Request to Track.
  3. Tap to enable KashKick.

    In iOS Tracking settings, allow apps to request tracking and enable for KashKick.

Adjusting your device’s tracking settings will disrupt ongoing games or deals and require you to allow tracking again.

If you do not allow tracking via your device settings, you will be asked to allow it the first time you engage with a game (challenge) or deal in the KashKick iOS app.

To allow tracking from within the KashKick app:

  1. Tap Earn $ on a game or deal card. The tracking message appears.
  2. Select the checkbox acknowledging that you understand you’re allowing the app to track your activity.
  3. Tap Continue.
    Select to acknowledge tracking.
  4. Another tracking notification appears. Tap Allow.
    Tap Allow.
  5. You will be directed to the App Store to get the game or to Safari to start the deal.

If prompted, accept tracking and cookies for the game or deal to ensure tracking works properly.

Confirm tracking works

The game or deal should appear on the In Progress tab for Games (Challenges) or Deals within 24 hours of installation. A deal with just one earning goal will go directly to the History tab. Go there to confirm that the tracking worked.

You should also see kash in your account when you reach your first earning goal. See Check the status of your kash for more details.

Troubleshoot tracking

If you don’t see your game or deal on the In Progress tab within 24 hours, something isn’t working. Stop playing and try these troubleshooting steps.

  1. Disable any VPN or Proxy on your device.
  2. Confirm that you haven’t previously downloaded the game. Only new players are eligible to earn rewards.
  3. Turn off ad or extension blockers.
  4. Uninstall the game, then reinstall it via the link in KashKick. Check if it appears on the In Progress tab within 24 hours.

If you’re still experiencing issues, contact Support.

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