Check your iOS settings

Do you use the KashKick app or website on iOS? Are you a Cloud+ subscriber? If yes, we want you to know that certain iOS settings may interfere with some KashKick features.

Most notably, the iOS Private Relay feature for iCloud+ subscribers blocks tracking, preventing you from earning kash. Also, Apple’s Hide My Email feature may keep us from contacting you via email and cause login issues. Read on to learn more.

What is iCloud Private Relay?

It’s an extra service enabled by default with the iCloud+ subscription plan. According to Apple, iCloud Private Relay helps protect your activity and information by encrypting the traffic leaving your device and sending it through separate internet relays. It will mask your IP address and prevent websites and network providers from tracking your activity.

Why it matters

Although this is an excellent security feature, it poses several challenges to KashKick and other apps or services.

First, it prevents us from tracking your activity in game apps or websites. We need to track and verify your activity in our app and the websites and apps you install or access through KashKick to pay you for playing games and completing deals.

Second, it masks your IP address by default. You can adjust that setting on your device. But if you’re using the default setting, we won’t be able to confirm your location is within the US. Per our Terms of Service, KashKick can only be used within the US. We confirm your IP address using location services and identity verification at Kash Out.

What you can do

We recommend disabling iCloud Private Relay on your device to access KashKick and related apps or websites.

If you’re suspicious of that, we recommend at least adjusting your location settings for iCloud Private Relay and selecting an IP Address Location within the US. Ideally, you would select your home address to prevent potential issues with tracking and identify verification when you Kash Out.

Your privacy is our top priority. See what and why we track, and visit our Privacy Policy for more on how we protect your information.

Sign up with Apple

You may have seen the Hide My Email option if you signed up for KashKick using Sign in with Apple. This feature is built into Sign in with Apple and iCloud+, generating a random, unique email address that forwards to your inbox. Enabling Hide My Email during sign-up or in your Apple account settings may interfere with our ability to respond to your Support requests.

Also, it’s important to note that you must use a consistent method to log in to KashKick. So, if you signed up for KashKick using Sign in with Apple, use that method to log in. If you attempt to log in with your Apple email address and a password, it won’t work, and you may accidentally create a new account that isn’t linked to your existing one.

Common questions